Returns & Exchanges

At Roark, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all unworn items in original packaging. Our goal is to ensure your equipment fits the needs of your next adventure without any hassle.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Follow the prompts to generate a prepaid shipping label and a return packing slip, which will be sent directly to your email.

• 3.
  Pack and Ship

  Securely pack your items with the original tags attached and drop off the package at any authorized carrier location using the provided label.

• 4.
  Receive Refund or Credit

  Once our warehouse inspects the returned gear, we will process your refund to the original payment method or issue store credit within 5-7 business days.